Inky Moss Online Sale Policy
Hello Everyone!
We're thrilled to have you join us for our exciting online sale at Inky & Moss! Below, you'll find all the details you need to ensure a smooth and enjoyable shopping experience during the sale. Please take a moment to review our policy before making your purchase.
1. Sale Items: All sale items are final, except in cases where the product is deemed faulty. We take great care to ensure the quality of our products, but if you receive a faulty item, please don't hesitate to contact us.
2. Shipping: For your convenience, we offer a flat rate shipping fee of $9.95 Australia wide. Delivery times are estimated to be between 2 to 8 business days, depending on your location. Rest assured, we work hard to ensure your items are shipped promptly and securely. You will receive a tracking code for your convenience once your item has been shipped.
3. Holds and Lay-by: Unfortunately, we are unable to offer holds or lay-by services for sale items. We appreciate your understanding in this matter.
4. Discount Codes and Coupons: During the sale period, no discount codes or coupons may be used. Our prices have already been adjusted to provide you with the best possible deal.
5. Contact Us: If you have any questions or need assistance, we're here to help! You can reach out to us through the following channels:
- Email: info@inkymoss.com.au
- Telephone: (07) 4622 3455 (Available during business hours)
- Live Chat: Available on our website
Feel free to contact us if you need clarification about a product, assistance with your order, or any other queries you might have. Our friendly customer service team is dedicated to making your shopping experience exceptional.
Thank you for choosing Inky Moss for your shopping needs. We appreciate your support and hope you enjoy the fantastic deals available during our online sale. Happy shopping!
Warm regards,
Cara & The Inky Moss Team